Privacy Policy

Privacy Policy

Introduction

Welcome to https://post-repair-road-testing.collision-talk.com (henceforth referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and subsequent updates (CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products. Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they operate under their own privacy policies.

Processing Activities

This document outlines the practices for personal data processing when:

  • You use our applications and services with an authorized account.
  • You visit websites associated with this Privacy Policy.
  • You receive communications from us via email, phone, or text messaging.

Personal Data Collection

We gather various types of personal information to provide and improve our services. This includes:

  • Account Information: Details required to set up and manage user accounts.
  • Payment Information: Data related to billing and transactions for our services.
  • Financial Information: Records of financial activities, if relevant to our business operations.
  • Purchase Information: History and details of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Information about your geographic location, used for service customization.
  • Feedback: Responses to surveys, feedback forms, and product reviews.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts.
  • Product Information: Preferences, usage patterns, and interactions with our products.

We collect this data through direct user input, automatic logging files, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  • Strictly Necessary: Ensuring core functionality of our services.
  • Preference: Memorizing user preferences and settings.
  • Analytics: Tracking website usage to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or upon request, we securely delete or anonymize the data.

Security Measures

The Company employs robust security measures to safeguard your personal data, including:

  • Encryption of data at rest and in transit.
  • Engagement of secure third-party processing partners.
  • Regular reviews and updates of our security protocols.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use of your data under specific conditions.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for legitimate interests.
  • Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

To exercise these rights or submit related queries, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to our team:

Email: [email protected]

Postal Address: [Company Address]

We are dedicated to addressing your concerns and ensuring a transparent and secure experience with our services.